Farmington Cookie survey 9-19

From: Tell SUBWAY® <customerexperience@tellsubway.com>
Date: September 19, 2011 6:54:37 PM MDT
To: <davholl77@yahoo.com>
Subject: New Survey Notice from tellsubway.com
Store Id
32711 (Farmington)

Based on your most recent experience, how likely are you to recommend this SUBWAY® Restaurant to a friend or colleague?
(0-Not at all likely, 5-Neutral, 10-Extremely Likely)
8

Please provide specific comments to help us understand the rating you have assigned above.
Bread was dry and hard

What one area in general could we most improve upon?
Food

What specific area of Food did you have an issue with?
Quality/Freshness of the bread

How many times per month do you visit a fast-food restaurant?
15 or more

Of your monthly fast-food visits, how many per month are at SUBWAY®?
08

How/where did you pay?
Credit Card

This is second complaint in the last week about Farmington Bread. Do not serve bread you wouldn't want to eat!!! We need to be making bread as we need it. If you let it sit out too long it will become hard!!!