Riverdale cookie survey

From: Tell SUBWAY® <customerexperience@tellsubway.com>
Date: June 24, 2012 11:53:37 AM MDT
To: <davholl77@yahoo.com>
Subject: New Survey Notice from tellsubway.com

SUBWAY® (Store ID)

6201

Please select the date and time posted on your receipt.

6/24/2012 11:39:00 AM

How likely are you to recommend this SUBWAY® Restaurant to a friend or colleague? (10=extremely likely, 0=not at all likely)

10

How satisfied were you with your overall experience today? (10=very satisfied, 0=not at all satisfied)

10

How satisfied were you with each of the following items? (10=very satisfied, 0=not at all satisfied)

Quality of the Food: 10 Speed of Service: 10 Friendliness of Employees: 10 Cleanliness: 10 Comfort and Atmosphere: 10 The total Value you received today: 10

Is there a compliment you would like to pass on to the team of this restaurant today?

Yes

Please enter your compliment here:

Store was very clean. Service was prompt and efficient and food was very good.

Is there an issue or concern you would like to pass on to the team of this restaurant today?

No

Riverdale cookie survey

From: Tell SUBWAY® <customerexperience@tellsubway.com>
Date: June 20, 2012 10:30:38 AM MDT
To: <davholl77@yahoo.com>
Subject: New Survey Notice from tellsubway.com

SUBWAY® (Store ID)

6201

Please select the date and time posted on your receipt.

6/19/2012 5:36:00 PM

How likely are you to recommend this SUBWAY® Restaurant to a friend or colleague? (10=extremely likely, 0=not at all likely)

10

How satisfied were you with your overall experience today? (10=very satisfied, 0=not at all satisfied)

10

How satisfied were you with each of the following items? (10=very satisfied, 0=not at all satisfied)

Quality of the Food: 10 Speed of Service: 10 Friendliness of Employees: 10 Cleanliness: 10 Comfort and Atmosphere: 10 The total Value you received today: 10

Is there a compliment you would like to pass on to the team of this restaurant today?

Yes

Please enter your compliment here:

the employees were courteous and greeted us on the way in and also told us to have a good day on the way out

Is there an issue or concern you would like to pass on to the team of this restaurant today?

No

How many times per month do you visit a fast-food restaurant?

30

Of those visits, how many times per month are at SUBWAY® Restaurants?

11

Riverdale cookie survey

From: Tell SUBWAY® <customerexperience@tellsubway.com>
Date: June 20, 2012 9:46:35 PM MDT
To: <davholl77@yahoo.com>
Subject: New Survey Notice from tellsubway.com

SUBWAY® (Store ID)

6201

Please select the date and time posted on your receipt.

6/20/2012 8:25:00 PM

How likely are you to recommend this SUBWAY® Restaurant to a friend or colleague? (10=extremely likely, 0=not at all likely)

9

How satisfied were you with your overall experience today? (10=very satisfied, 0=not at all satisfied)

9

How satisfied were you with each of the following items? (10=very satisfied, 0=not at all satisfied)

Quality of the Food: 9 Speed of Service: 10 Friendliness of Employees: 10 Cleanliness: 8 Comfort and Atmosphere: 8 The total Value you received today: 9

Is there a compliment you would like to pass on to the team of this restaurant today?

Yes

Please enter your compliment here:

The customer service of the two workers was quite excellent and they made my experience much better.

Is there an issue or concern you would like to pass on to the team of this restaurant today?

No

How many times per month do you visit a fast-food restaurant?

5

Of those visits, how many times per month are at SUBWAY® Restaurants?

1

Clinton Schedule 6-27 to 7-3

Riverdale Schedule 6-27 to 7-3

Farmington Schedule 6-27 to 7-3

Riverdale cookie survey

From: Tell SUBWAY® <customerexperience@tellsubway.com>
Date: June 18, 2012 1:18:40 PM MDT
To: <davholl77@yahoo.com>
Subject: New Survey Notice from tellsubway.com

SUBWAY® (Store ID)

6201

Please select the date and time posted on your receipt.

6/16/2012 9:34:00 PM

How likely are you to recommend this SUBWAY® Restaurant to a friend or colleague? (10=extremely likely, 0=not at all likely)

10

How satisfied were you with your overall experience today? (10=very satisfied, 0=not at all satisfied)

10

How satisfied were you with each of the following items? (10=very satisfied, 0=not at all satisfied)

Quality of the Food: 10 Speed of Service: 10 Friendliness of Employees: 10 Cleanliness: 10 Comfort and Atmosphere: 10 The total Value you received today: 10

Is there a compliment you would like to pass on to the team of this restaurant today?

Yes

Please enter your compliment here:

They were very nice and friendly. even tho it was late they were very accomodating. The nicest subway I've been to with my grandkids!!

Is there an issue or concern you would like to pass on to the team of this restaurant today?

No

How many times per month do you visit a fast-food restaurant?

8

Of those visits, how many times per month are at SUBWAY® Restaurants?

3

Clinton cookie survey

From: Tell SUBWAY® <customerexperience@tellsubway.com>
Date: June 18, 2012 1:30:38 PM MDT
To: <davholl77@yahoo.com>
Subject: New Survey Notice from tellsubway.com

SUBWAY® (Store ID)

22747

Please select the date and time posted on your receipt.

6/18/2012 12:40:00 PM

How likely are you to recommend this SUBWAY® Restaurant to a friend or colleague? (10=extremely likely, 0=not at all likely)

10

How satisfied were you with your overall experience today? (10=very satisfied, 0=not at all satisfied)

10

How satisfied were you with each of the following items? (10=very satisfied, 0=not at all satisfied)

Quality of the Food: 10 Speed of Service: 10 Friendliness of Employees: 10 Cleanliness: 10 Comfort and Atmosphere: 10 The total Value you received today: 10

Is there a compliment you would like to pass on to the team of this restaurant today?

Yes

Please enter your compliment here:

The service soo awesome! Good job

Is there an issue or concern you would like to pass on to the team of this restaurant today?

No

How many times per month do you visit a fast-food restaurant?

7

Of those visits, how many times per month are at SUBWAY® Restaurants?

4

Clinton cookie survey

From: Tell SUBWAY® <customerexperience@tellsubway.com>
Date: June 15, 2012 10:41:46 AM MDT
To: <davholl77@yahoo.com>
Subject: New Survey Notice from tellsubway.com

SUBWAY® (Store ID)

22747

Please select the date and time posted on your receipt.

6/6/2012 5:11:00 PM

How likely are you to recommend this SUBWAY® Restaurant to a friend or colleague? (10=extremely likely, 0=not at all likely)

10

How satisfied were you with your overall experience today? (10=very satisfied, 0=not at all satisfied)

10

How satisfied were you with each of the following items? (10=very satisfied, 0=not at all satisfied)

Quality of the Food: 10 Speed of Service: 10 Friendliness of Employees: 10 Cleanliness: 10 Comfort and Atmosphere: 10 The total Value you received today: 10

Is there a compliment you would like to pass on to the team of this restaurant today?

Yes

Please enter your compliment here:

They are always so cheerful and helpful there. Always go to this store because of way treated

Is there an issue or concern you would like to pass on to the team of this restaurant today?

No

How many times per month do you visit a fast-food restaurant?

3

Of those visits, how many times per month are at SUBWAY® Restaurants?

3

Riverdale cookie survey

From: Tell SUBWAY® <customerexperience@tellsubway.com>
Date: June 14, 2012 9:43:40 AM MDT
To: <davholl77@yahoo.com>
Subject: New Survey Notice from tellsubway.com

SUBWAY® (Store ID)

6201

Please select the date and time posted on your receipt.

6/14/2012 6:12:00 AM

How likely are you to recommend this SUBWAY® Restaurant to a friend or colleague? (10=extremely likely, 0=not at all likely)

5

How satisfied were you with your overall experience today? (10=very satisfied, 0=not at all satisfied)

4

How satisfied were you with each of the following items? (10=very satisfied, 0=not at all satisfied)

Quality of the Food: 6 Speed of Service: 3 Friendliness of Employees: 2 Cleanliness: 6 Comfort and Atmosphere: 4 The total Value you received today: 5

Why were you less than satisfied with the speed of service? (Please choose one.)

Order accuracy

Why were you less than satisfied with the friendliness of the employee? (Please choose one.)

Employee was distracted and not focused on me

Why were you less than satisfied with the comfort and atmosphere? (Please choose one.)

General comfort

Is there a compliment you would like to pass on to the team of this restaurant today?

No

Is there an issue or concern you would like to pass on to the team of this restaurant today?

No

How many times per month do you visit a fast-food restaurant?

8

Of those visits, how many times per month are at SUBWAY® Restaurants?

3

Riverdale 6-20 to 6-26

Farmington 6-20 to 6-26

Clinton 6-20 to 6-26

Clinton Cookie survey

From: Tell SUBWAY® <customerexperience@tellsubway.com>
Date: June 8, 2012 4:41:37 PM MDT
To: <davholl77@yahoo.com>
Subject: New Survey Notice from tellsubway.com

SUBWAY® (Store ID)

22747

Please select the date and time posted on your receipt.

6/5/2012 1:02:00 PM

How likely are you to recommend this SUBWAY® Restaurant to a friend or colleague? (10=extremely likely, 0=not at all likely)

10

How satisfied were you with your overall experience today? (10=very satisfied, 0=not at all satisfied)

10

How satisfied were you with each of the following items? (10=very satisfied, 0=not at all satisfied)

Quality of the Food: 10 Speed of Service: 10 Friendliness of Employees: 10 Cleanliness: 10 Comfort and Atmosphere: 10 The total Value you received today: 10

Is there a compliment you would like to pass on to the team of this restaurant today?

Yes

Please enter your compliment here:

All of the employees that I have dealt with during the lunch hours have been great. They are so friendly and willing to help the customers and each other. Job well done.

Is there an issue or concern you would like to pass on to the team of this restaurant today?

No

Riverdale cookie survey

From: Tell SUBWAY® <customerexperience@tellsubway.com>
Date: June 4, 2012 2:04:36 PM MDT
To: <davholl77@yahoo.com>
Subject: New Survey Notice from tellsubway.com

SUBWAY® (Store ID)

6201

Please select the date and time posted on your receipt.

6/4/2012 1:58:00 PM

How likely are you to recommend this SUBWAY® Restaurant to a friend or colleague? (10=extremely likely, 0=not at all likely)

10

How satisfied were you with your overall experience today? (10=very satisfied, 0=not at all satisfied)

10

How satisfied were you with each of the following items? (10=very satisfied, 0=not at all satisfied)

Quality of the Food: 10 Speed of Service: 10 Friendliness of Employees: 10 Cleanliness: 10 Comfort and Atmosphere: 10 The total Value you received today: 10

Is there a compliment you would like to pass on to the team of this restaurant today?

Yes

Please enter your compliment here:

Great fast and friendly service!

Is there an issue or concern you would like to pass on to the team of this restaurant today?

No

How many times per month do you visit a fast-food restaurant?

4

Farmington 6-13 to 6-19

Clinton 6-13 to 6-19

Riverdale Schedule 6-13 to 6-19

Farmington Schedule 6-6 to 6-12

Clinton Schedule 6-6 to 6-12

Riverdale Schedule 6-6 to 6-12