Clinton Cookie survey 10-29

From: Tell SUBWAY® <customerexperience@tellsubway.com>
Date: October 29, 2011 10:51:34 AM MDT
To: <davholl77@yahoo.com>
Subject: New Survey Notice from tellsubway.com

Store Id
22747

Based on your most recent experience, how likely are you to recommend this SUBWAY® Restaurant to a friend or colleague?
(0-Not at all likely, 5-Neutral, 10-Extremely Likely)
8

Please provide specific comments to help us understand the rating you have assigned above.
Restaurant was clean. Very busy but a short wait. Employees were not very friendly or personable.

What one area in general could we most improve upon?
Customer Service

What specific area of Customer Service did you have an issue with?
Friendliness of Employees

How many times per month do you visit a fast-food restaurant?
02

Of your monthly fast-food visits, how many per month are at SUBWAY®?
01

How/where did you pay?
SUBWAY® Card

Please enter the Host ID printed on your receipt.
051g.8VUc

What email address should we send the unique code good for a free cookie to?
JulieMerrill2@mail.weber.edu

It's important to get employees through quickly, but it is also very important to be friendly and not talk with each other on line.