INSERT ALTERNATIVE TEXT FOR YOUR HEADER IMAGE HERE

Tuesday, January 10, 2012

Clinton cookie survey

From: Tell SUBWAY® <customerexperience@tellsubway.com>
Date: January 7, 2012 4:46:37 PM MST
To: <davholl77@yahoo.com>
Subject: New Survey Notice from tellsubway.com

SUBWAY®-Restaurant (Store ID)
22747
Based on your most recent experience, how likely are you to recommend this SUBWAY® Restaurant to a friend or colleague? (0-Not at all likely, 5-Neutral, 10-Extremely likely)
2
Please provide specific comments to help us understand the rating you have assigned above.
The bread used for my sandwich looked like it had been run over. The vegies looked as if they had been out too long.
What one area in general could we most improve upon? (please choose one)
Food
What specific area of Food did you have an issue with? (choose one)
Quality/Freshness of the meat or vegetables
How many times per month do you visit a fast-food restaurant?
10
Of those monthly visits, how many per month are at SUBWAY®?
03
Please select the date and time posted on your receipt.
1/7/2012 4:22:00 PM


Lets work on Keeping bane stocked and veggies looking good. If you see veggies that look gross throw them out.

Farmington 1-17



Clinton 1-17

Riverdale 1-17

View Blog

Tuesday, January 3, 2012

Riverdale cookie survey

From: Tell SUBWAY® <customerexperience@tellsubway.com>
Date: January 2, 2012 10:24:40 AM MST
To: <davholl77@yahoo.com>
Subject: New Survey Notice from tellsubway.com

SUBWAY®-Restaurant (Store ID)
6201
Based on your most recent experience, how likely are you to recommend this SUBWAY® Restaurant to a friend or colleague? (0-Not at all likely, 5-Neutral, 10-Extremely likely)
10
Please provide specific comments to help us understand the rating you have assigned above.
Great service! Even though it was busy the line moved fast and all the employees were nice!
What one area in general could we most improve upon? (please choose one)
Everything met my expectations
How many times per month do you visit a fast-food restaurant?
05
Of those monthly visits, how many per month are at SUBWAY®?
04
Please select the date and time posted on your receipt.
12/29/2011
Please enter the Trans # posted on your receipt.
213
How/where did you pay?
Credit Card

Riverdale cookie survey

From: Tell SUBWAY® <customerexperience@tellsubway.com>
Date: December 30, 2011 9:31:11 AM MST
To: <davholl77@yahoo.com>
Subject: New Survey Notice from tellsubway.com

Store Id
6201
Based on your most recent experience, how likely are you to recommend this SUBWAY® Restaurant to a friend or colleague?
(0-Not at all likely, 5-Neutral, 10-Extremely Likely)
10
Please provide specific comments to help us understand the rating you have assigned above.
FAST & EFFICIENT plus FRIENDLY!
What one area in general could we most improve upon?
Everything met my expectations
How many times per month do you visit a fast-food restaurant?
03
Of your monthly fast-food visits, how many per month are at SUBWAY®?
02
How/where did you pay?
SUBWAY® Card

Cookie survey riverdale

From: Tell SUBWAY® <customerexperience@tellsubway.com>
Date: December 28, 2011 2:31:04 PM MST
To: <davholl77@yahoo.com>
Subject: New Survey Notice from tellsubway.com

Store Id
6201
Based on your most recent experience, how likely are you to recommend this SUBWAY® Restaurant to a friend or colleague?
(0-Not at all likely, 5-Neutral, 10-Extremely Likely)
1
Please provide specific comments to help us understand the rating you have assigned above.
A sandwich wasn't prepared the way I ordered it. I ordered a steak and cheese, mayo, lettuce, tomato and a few bell peppers. I received a steak and cheese, no lettuce, a ton of bell peppers and mustard. I really dislike mustard and there was a lot on it. The word mustard wasn't even mentioned during the order. I didn't realize it was wrong until I was almost home.
What one area in general could we most improve upon?
Customer Service
What specific area of Customer Service did you have an issue with?
Order Accuracy
How many times per month do you visit a fast-food restaurant?
06
Of your monthly fast-food visits, how many per month are at SUBWAY®?
01
How/where did you pay?
Credit Card

Riverdale 1-10

Farmington 1-10

Clinton 1-10