From: Tell SUBWAY® <customerexperience@tellsubway.com>
Date: June 14, 2012 9:43:40 AM MDT
To: <davholl77@yahoo.com>
Subject: New Survey Notice from tellsubway.com
| SUBWAY® (Store ID) |
| 6201 |
| Please select the date and time posted on your receipt. |
| 6/14/2012 6:12:00 AM |
| How likely are you to recommend this SUBWAY® Restaurant to a friend or colleague? (10=extremely likely, 0=not at all likely) |
| 5 |
| How satisfied were you with your overall experience today? (10=very satisfied, 0=not at all satisfied) |
| 4 |
| How satisfied were you with each of the following items? (10=very satisfied, 0=not at all satisfied) |
| Quality of the Food: 6 Speed of Service: 3 Friendliness of Employees: 2 Cleanliness: 6 Comfort and Atmosphere: 4 The total Value you received today: 5 |
| Why were you less than satisfied with the speed of service? (Please choose one.) |
| Order accuracy |
| Why were you less than satisfied with the friendliness of the employee? (Please choose one.) |
| Employee was distracted and not focused on me |
| Why were you less than satisfied with the comfort and atmosphere? (Please choose one.) |
| General comfort |
| Is there a compliment you would like to pass on to the team of this restaurant today? |
| No |
| Is there an issue or concern you would like to pass on to the team of this restaurant today? |
| No |
| How many times per month do you visit a fast-food restaurant? |
| 8 |
| Of those visits, how many times per month are at SUBWAY® Restaurants? |
| 3 |
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